Inquiries and Suggestions

At Hicap Telecom, we strive to provide the best possible service to our valued clients. We understand that communication is key, which is why we have established an Inquiries and Suggestions section to ensure that your feedback, queries, and concerns are addressed promptly and efficiently.

Whether you have a question about our services, need assistance with your account, or have a suggestion to help us improve, our dedicated team is here to assist you every step of the way.

To get in touch with us, we offer multiple channels for your convenience:

1. Phone Support: Our friendly and knowledgeable customer service representatives are available to assist you over the phone. Please dial our toll-free number +966-11-466-4666 during our business hours Sunday to Thursday | 8:00 A.M. – 4:00 P.M. Saudi Time to speak with a representative who will be more than happy to assist you.
2. Email: You can reach out to us via email at [email protected] . Feel free to send us your inquiries, suggestions, or any other relevant information, and our team will respond to you as soon as possible.
3. Online Contact Form: On our website www.hicap-telecom.com , we have an easy-to-use online contact form that you can fill out with your inquiries or suggestions. Simply provide your name, contact information, and details about the nature of your inquiry, and we will respond to you promptly.
4. Live Chat: Our website also features a live chat option where you can directly communicate with our customer service representatives in real-time. Look for the chat icon on our website, click on it, and you will be connected to a representative who will be delighted to assist you.

We value your feedback and suggestions, as they play a vital role in helping us improve our services. We are constantly striving to exceed your expectations and ensure your satisfaction.

Thank you for choosing Hicap Telecom Company. We look forward to serving you and providing you with exceptional telecommunications services. Should you have any inquiries or suggestions, please do not hesitate to reach out to us.