Privacy Policy

This Privacy Policy describes how High Capabilities Telecommunications CO. LTD. and Farhan Commercial CO. LTD. (“we,” “us,” or “our”) collect, use, disclose, and protect the personal information of individuals (“users” or “you”) who visit our website High Capabilities Telecommunications CO. LTD. and Farhan Commercial CO. LTD. www.hicap-telecom.com and use our services. We are committed to respecting your privacy rights and safeguarding your personal information in accordance with applicable laws and regulations.

1. Information We Collect
1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us through the Website or during the course of our business relationship. This may include, but is not limited to, your name, address, email address, phone number, and other contact details.
1.2 Usage Information: We may collect certain information automatically when you visit our Website, such as your IP address, browser type, operating system, referring URLs, and browsing behavior on our Website. This information is used to analyze trends, administer the Website, track users’ movements, and gather demographic information for aggregate use.

2. Use of Information
2.1 We may use the personal information we collect for the following purposes, To provide and improve our services to you.

• To respond to your inquiries or requests.
• To communicate with you about our products, services, and promotions.
• To process transactions and fulfill your orders.
• To personalize your experience on the Website.
• To send you administrative information, including updates, security alerts, and support and maintenance messages.
• To comply with legal obligations and protect our rights.

2.2 We may use the usage information we collect to analyze trends, administer the Website, track users’ movements, and gather demographic information for aggregate use. This information helps us understand how users engage with our Website and improve its functionality.

3. Disclosure of Information

3.1 We may disclose your personal information to third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, customer service, and marketing assistance. These service providers are contractually bound to protect the confidentiality and security of your personal information and are prohibited from using it for any other purpose.
3.2 We may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the safety of any person.

4. Security
4.1 We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

5.1 You may choose not to provide certain personal information, but this may limit or prevent you from accessing certain features of our Website or using our services.
5.2 You may opt out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly. However, we may still send you non-promotional communications, such as administrative messages related to your account or transactions.

6. Third-Party Websites

6.1 Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of those websites or services before providing any personal information.

7. Changes to this Privacy Policy

7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website and indicating the effective date at the top of the Policy.

8. Contact Us

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at +966 11 466 4666 or Our Email: [email protected].

By using our Website or providing your personal information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.